Frequently Asked Questions

Everything you need to know about your Bear House experience.

How do I determine the right size for me?

We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for all unworn and unwashed items with original tags intact. You can initiate a request through our returns portal.

How long will it take to receive my order?

Most orders are processed within 24-48 hours. Depending on your location in India, delivery typically takes between 3 to 7 business days.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pincodes across India. You can also pay via UPI, Credit/Debit cards, and Net Banking for a faster checkout.

How can I track my shipment?

Once your order is dispatched, you will receive an SMS and email containing a tracking link and AWB number to monitor your package in real-time.

Are your products ethically manufactured?

At Bear House, we take pride in our craftsmanship. All our apparel is manufactured in certified facilities that adhere to strict quality control and ethical labor standards.